Getting Started with the Ezviz H9C Dual Lens Wi-Fi Smart Camera: A Step-by-Step Guide

ezviz h9c mobile app setup

If you’re looking to enhance your home security with the Ezviz H9C Dual Lens Wi-Fi Smart Camera, this step-by-step guide will walk you through the entire setup process, from unboxing to configuring your camera for optimal use.

1. Unboxing the Ezviz H9C Dual Lens Camera

Start by unboxing your Ezviz H9C camera. Inside the package, you’ll find:

  • The H9C Dual Lens Camera
  • A power adapter
  • A drill template
  • A screw kit
  • Regulatory information
  • A quick start guide

Take a moment to familiarize yourself with the contents and the camera’s features.

2. Installing the Memory Card

Before powering on the camera, you’ll need to install a microSD card for local storage. Here’s how:

  • Ensure the camera is powered off.
  • Use a small star-head screwdriver to open the memory card waterproof case located at the bottom of the camera.
  • Insert the microSD card (up to 512 GB) into the slot. Push gently to secure it.
  • Close the case and ensure it’s sealed properly to maintain its waterproof integrity.

The microSD card will allow the camera to record footage, with up to three weeks of storage capacity depending on your recording settings.

3. Powering Up the Camera

Once the memory card is installed, power up the camera using the provided DC power adapter. Upon powering up, you’ll hear a voice prompt instructing you to connect the camera to the network. The camera’s LED light will begin to flash, indicating it’s ready for configuration.

4. Downloading and Installing the EZVIZ App

To control your camera remotely, you’ll need the EZVIZ mobile app. Follow these steps:

  • Download the EZVIZ app from the Google Play Store or Apple App Store.
  • Install the app on your smartphone; this should take a few minutes.
  • Open the app and select your region based on your country.

5. Creating a User Account on the EZVIZ App

If you’re new to EZVIZ, you’ll need to create an account:

  • Choose to register via email or mobile number.
  • Enter your email address or mobile number, and create a password.
  • Verify your identity by entering the captcha code.
  • Complete the email verification process by entering the code sent to your email.

You can also link your phone number and enable biometric authentication for easier login access in the future.

6. Adding the Camera to the EZVIZ App

With the app ready, it’s time to add your camera:

  • Ensure the camera is in network connection mode. If it isn’t, reset the camera using the reset button.
  • Tap on ‘Add Device’ or the ‘+’ icon in the app.
  • Allow the app to access your photos and location.
  • Use the app’s camera scanner to scan the QR code on the camera.
  • Confirm that the camera’s blue LED is flashing, indicating it’s ready to connect.

7. Configuring Wi-Fi on the Camera

To connect the camera to your home network:

  • Select a 2.4GHz Wi-Fi network from the list provided by the app.
  • Enter your Wi-Fi password.
  • The camera will temporarily connect to its own Wi-Fi network, which will start with ‘EZVIZ’.
  • After successful connection, the camera will give a voice prompt confirming that it’s connected to your Wi-Fi router.

8. Finalizing the Setup

After connecting to Wi-Fi:

  • Name your camera and place it in the desired location.
  • Back up the device’s QR code for future reference.
  • Configure the date, time, and storage options. You can also set up cloud storage during the free trial period.

9. Initializing the Memory Card

To start recording:

  • Go to the camera settings in the app.
  • Navigate to the ‘Record list’ and select ‘Storage medium’.
  • If the card is ‘Uninitialized’, tap ‘Initialize’ to format it.
  • Once formatted, the card status will change to ‘In Use’.

10. Setting Recording Preferences

By default, the camera records motion detection events. To adjust this:

  • Go to the ‘Record list’ in the app settings.
  • Choose between 24/7 continuous recording or event-based recording based on your needs.

11. Installing the Camera in Its Desired Location

With the camera fully configured:

  • Choose a secure location for installation, either on a wall or ceiling.
  • Use the provided drill template and screw kit to mount the camera.

12. Exploring Additional Features

Your camera is now operational, allowing you to:

  • View live streaming from anywhere using mobile data or Wi-Fi.
  • Control the camera’s pan, tilt, and zoom functions via the app.
  • Set up event alerts, two-way audio, and more.

13. Supporting the Channel

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